Support & Maintenance
Why choose DT-Tech as your partner for tech and business maintenance?
1. Our approach includes more than just strategy and architecture design. We bring our systems to life and take care of their implementation and scaling.
2. We follow the principle of balance by making systems that require minimal engagement for support and maintenance.
Maintenance
As a continuation of our common cooperation on existing projects.
If we went through all the stages of custom software development or customization and modernization, we offer a full service support package of your digital solutions that includes implementation of new functionality, code improvement, bug fixing, and more.
Continuation of our current partnership on your project.
We can take your well-designed products and provide managed IT support services if you have already been engaged with a software development team before.
Write us down if you have digital solutions, products, and services on your virtual service desk that require support.
We provide long-term IT support services for our partners. Find your industry.
Traveling & Hospitality
We know how to ensure constant operation and reliability of real-time services and a full cycle customer experience for a traveler.
Our services include setting up, support, and maintenance of eTicketing, transport apps, eBooking, etc.
E-commerce & Retail
Everyone engaged in the online sales sphere sooner or later faces an overloaded system impact.
Customer Support Process slows down and requires quick bug fixing to avoid clients’ complaints and money loss. Dt-Tech is your experienced partner in optimizing internal business systems, their improvement, and audit.
Media & Entertainment
Content piracy and security become a vital issue for streaming services, their users, and partners.
Our balanced preventive approach provides technical support and testing before trouble appears. All operations with all systems will work correctly and seamlessly.
Moreover, we know exactly how to troubleshoot every possible problem, so you won’t lose connection with your audience even for a minute.
Enterprises & Manufacturing
We have significant experience in this niche and know how to optimize server capacity, business methods, and industrial processes.
Keep calm and set up internal optimization systems, improving them according to your needs with Dt-Tech. Your company will face no reputational risks due to bugs in the system.
Fintech & Banking
Dt-Tech partners with leading FinTech organizations to unlock their competitive edge. Across all stages of their maturity – inception, growth and expansion – we enable FinTechs to grow and scale profitably.
Leveraging our proven expertise across financial technology, risk and compliance, data analytics, generative AI and digital transformation, we help clients boost agility and customer-centricity
Logistics & Delivery
Many parties are involved in the logistics field: business, transportation company, drivers, dispatchers, etc.
Route and fuel optimization and business process improvement are essential elements of the support. Our goal is to make the whole system work correctly, and the goods arrive on time by optimizing all the processes sustainably.
Two solutions for our clients who need IT support and consultancy services
For mature business
- You have an extensive real-time project with a large amount of data, users, and transactions.
- Your team needs someone who can provide sustainable enterprise IT support services, resolve the challenges related to overloaded systems, and establish simultaneous processes.
- Your infrastructure has critical errors, and you are looking for an IT support service provider to fix them, avoiding crashes in the future.
For new projects
- You think of creating new products and services or scaling existing ones to conquer new niches in the market. You want to be sure in every stage of your scaling plan.
- You look for a partner for IT maintenance services who will guide you through this tricky way of speeding up your efficiency and implementing new features into existing systems.
- Maintaining a poorly functioning model is not enough for you. You need a partner that will look at your product comprehensively and help eliminate weaknesses.
Services tailor made for you
Services that perfectly suit you
The way we overcome challenges with our companions
Problem Analysis
We start with an in-depth analysis of your situation. Our main goal is to understand your business, requests, and current position on the market.